Customer Testimonials
Smooth interactions both over the phone and in person, clear expectations and follow up all while treating you like family. I was having a rough day with car problems but it was nice to get service without added drama. Great Job!
The service was super efficient and quick. The garage is extremely clean. The employees were courteous and helpful. Good experience all around.
Had a great experience from beginning to end. Started with searching by phone to confirm vehicle was still available. Every call had a great customer service. Arrive and was greeted by a friendly staff. Received service by Yoxiana Fernandez for the sale. Received great service by Cookie for paper work and payment. It was a great experience.
Like always was my pleasure use their service, no wait for long time, very nice people, try to give me the best service.
I never have an issue when I drop my car off for service. The staff is always friendly and willing to help.
I am very satisfied with the way Antonio treated me and the service was fast and excellent, thank you
Al momento de llegar no hay una organización bien elaborada, tuve que preguntarle a 3 colaboradores hasta que me atendió Daniel, excelente atención.
Buena atención y rapidez para tener un carro
Aprecio el desempeño del equipo de trabajo en West Kendall Toyota. Mi familia ha tenido la bendición de poder comprar en dos oportunidades, yo lo volvería a repetir una y muchas veces más. Poder estar en contacto con su personal es una gran satisfacción para nosotros, en esta ocasión mi esposo y yo fuimos atendidos por Martin Bustamante y la financista Cookie Agostinho, ambos son excelentes profesionales, la atención que nos brindaron me hizo sentir que estaba en familia. Muchas gracias a los dos, los aprecio mucho. Bendiciones, y mis deseos que sigan ...
I serviced my Camry today at West Kendall Toyota and it was one of the best experience. My car was serviced in a timely fashion. Most of all, my service consultant, Craige, was absolutely pleasant and a pleasure to do business with.
Great environment for being a car dealer... friendly staff!
Excelent experience
Good place
Great customer service
Nice service but they have no inventory.
Excelente atención de Brian Horta. Tiempo de espera según lo indicado. Buen servicio
Very helpful staff. I was in and out in less than an hour!
I had an early 7am appointment for my car service on Saturday. Tony A. was on time, friendly and honest about how long the job would take. A friendly interaction goes a long way. Thanks!
Very accurate service. Thanks for all your help
Had to wait an extra 15m past my appointment time. The guy who assisted me was great however. He was patient and explained my options thoroughly. Everyone who assisted me was kind and professional. Great job guys.
much better this time
Was ever happy with help they for car today
My experience was great. Kelly helped me and she was AWESOME!! She was very friendly and I got my car back within a hour.
I’ve gone there several times, service is good. But this last time, (yesterday) there wasn’t enough people to attend me at first so I waited around 20 - 30 mins to be acknowledged. People working their without their mask on, just walking around. When I did get attended it was quick an easy, the guy was nice and knew what I needed. Then the pick up process was also quick and easy, no complaints. Just the dropping off the car was not a favorable experience.
They’re not like before customer service could improve a lot but they are working on it
Excelente trato , personal muy profesional
Great experience, in and out quickly.
Excelente atención, mejor complacido no me pude aver sentido🙏🏻. Les recomiendo a estas dos personas muy contento con su trabajo Gracias al manager :Fidel Galeano y a Eduardo Álvarez
It was a wonderful experience, i was very pleaced with both the seller Alain and the financier Cuqui.
I have a 2011 Prius that has only been serviced at West Kendall Toyota. I have had many service advisors over the past 10 years that were just ok or not good at all. Kelly Monroy is by far the best! She is very professional, respectful and polite. She goes above and beyond the basic service level. Kelly actually walked through the dealership to find me and give me an in person update on my car instead of a phone call or text. I'll ask for Kelly every time I come to West Kendall Toyota from now on. She get an ...
(Translated by Google) Great service (Original) Buen servicio
Great service. Kelly M was very efficient, from the moment we dropped the car until the car was ready for pickup.
Joaquin was very nice, professional and assisted me promptly. So far very happy with this Toyota dealer. I've been to the one in Pinecrest but I like this one better.
This is from a few months ago. I came in to look at a specific car in Feb 2021. Jorge took the time to have the car pulled up to show me. He was very professional. I got a VERY good deal on the car, and the service dept took care of a minor recall the next day in very short order, along with some other issues that should have been caught in the reconditioning process. Bottom line, when I'm ready for another car, I will most certainly look Jorge up and likely buy from them. Thanks again! I've ...
Service department is always to the point and address EVERYTHING. Love the transparency and level of customer focused service. Been going there for 10 years, recently helped by Craig K and he was just great. Helped me through and through with my concerns and services needed. Thank you!!
Excellent service from the staff at West Kendall Toyota,always a pleasure to do business there.
Saul was an awesome salesman and his supervisor was so helpful ! I went in expecting to get a 2006 corolla and left with a 2021 corolla at a great price!
Was shopping around for a new Corolla and was recommended this dealership. All the personnel were friendly and professional. The price was just right and the whole process was smooth. Angel and Nestor (sales and finance) did an excellent job. Highly recommend for car buying needs.
I brought my Tacoma for oil change and the service was excellent. I spoke with Kennped who explained to me everything that would be done to the car, costs, and always had communication with me for the status of my car, the wait was short. Very good service and attention, I will back to him