Customer Testimonials

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

Great service, fast and very nice staff!

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

Kelly took care of me and always pleasant, professional, and very transparent.

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

Service Tech Enrique was very helpful and professional and made the process seamless.

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

Very Professional

Best Toyota Dealership and service department.

Excellent Service

We were very pleased with all people that helped us. It did take longer than expected to have care ready and it was more expensive than we had anticipated. Overall it was a good experience because of the friendly and helpful employees.

(Translated by Google) I was attended to promptly, and I was shown where to wait, but in the end, I had to ask questions about what had been done to the vehicle. They were just handing it over to me and that was it, without explaining what had been done. (Original) Me atendieron a tiempo, se le indicó donde esperar, pero al final tuve que hace preguntas sobre que hizo al vehículo. Poreue solo me lo estaban entregando y ya, sin decir que se hizo.

Excellent service and new adviser (since Craig retired): very informative and professional! What a blessing

As always 10/10

Great service

Good pricing and afternoon service is fast

(Translated by Google) Very good service (Original) Muy buena atención

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for ... Read More

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Google - Jun 17, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for future maintenance and will recommend this dealership to family and friends. Thank you so much to the entire West Kendall Toyota team for the excellent service! ⭐⭐⭐⭐⭐ 100% Recommended (Original) ⭐⭐⭐⭐⭐ Excelente servicio en West Kendall Toyota Hoy llevé mi vehículo para su mantenimiento en West Kendall Toyota y la experiencia fue excelente de principio a fin. El personal fue muy amable, profesional y atento durante todo el proceso. Me explicaron claramente el servicio realizado, respondieron todas mis preguntas y mantuvieron una comunicación constante sobre el estado de mi vehículo. La atención al cliente fue de primera, los tiempos de espera fueron razonables y me entregaron el carro limpio y en perfectas condiciones. Se nota que valoran a sus clientes y trabajan para brindar un servicio de calidad. Sin duda regresaré para futuros mantenimientos y recomendaré este concesionario a familiares y amigos. ¡Muchas gracias a todo el equipo de West Kendall Toyota por la excelente atención! ⭐⭐⭐⭐⭐ 100% recomendado.

(Translated by Google) West Kendall Toyota's services are VIP. EXCELLENT. (Original) Los servicios de West Kendall Toyota son VIP. EXELENTES.

Joaquin your Service Advisor is the Best… Thank you Joaquin…

(Translated by Google) Very good attraction and excellent service (Original) Muy buena atracción y servicio excelente

Great

Excellent service, very friendly and great comunication.

(Translated by Google) Very good service and attention from everyone. (Original) Bueno muy buen servicio y atención de todos

Very good Thanks

I had an apt for maintenance. Service was good, quick. Less than an hour. Thank you

Great service

Amazing service. 100% recommended.

I had an excellent experience servicing my car at Toyota. From start to finish, the process was smooth, professional, and stress-free. Enrique took great care of me and kept me informed throughout the entire service visit. He was knowledgeable, courteous, and made sure all of my questions were answered. The service was completed in a timely manner, and I truly appreciated the outstanding customer service. It’s reassuring to know my vehicle is in good hands.

(Translated by Google) Everything was quick and Frank's attention and the Acvaison service were excellent; I recommend them to everyone. (Original) Todo fue rápido y la atención de Frank el servicio Acvaison fue excelente se lo recomiendo a todos

(Translated by Google) Very good service (Original) Muy buena atencion

(Translated by Google) Excellent service (Original) Excelente atención

EXCELLENT EXPERIENCE! The people are FABULOUS!! I wouldn't go anywhere else.

Thank you Alfonso excellent costumer service

Excellent service by excellent people

My go to dealer for service. Always appointments available when I need.

Very effective

(Translated by Google) Everything was very quick and the service was spectacular. Thank you. (Original) Todo muy rápido un trato espectacular Agradecida..

Good service

Joaquin awsome service

The service was granted, price unbeatable, they can improve the amount of of time it takes to get everything done it would be superb, but for the price and quality I guess it could be a lot to ask for.

Very smooth wait time was not bad and our service tech Joaquin was awesome

Alfonso was a great advisor Great service!!

(Translated by Google) They are very attentive and quick to provide the service, and they are very friendly. (Original) Super atentos y muy rápido en realizar el servicio son muy amables

Steve was very helpful and professional.

Great job they got made it out of there quick thank you guys

Alfonso is the best . He is the reason why I continue to bring my vehicles to west Kendall Toyota

Great service, friendly they treat You like family. In and out in one hour🤙

Lo que más gusta esque salgo feliz con mi carro perfecto y además la atención es súper especial detallista y muy profesional

The customer service at this service center is top notch, Alfonso Robleto has always been polite and professional, and when he hasn’t been available the other representatives have stepped up.

Great service

We’ve just purchased our first car at USA at West Kendall Toyota. Andy Suarez who attended us and he was so nice and comforting. Thanks for everything Andy and for everyone who was part of the process!

(Translated by Google) Buying a car usually comes with doubts, especially when you find a deal online that looks almost too good to be true. That was exactly my situation when I found a vehicle listed at West Kendall Toyota for an incredible price. My first reaction was skepticism. Before calling the dealership, I checked the Google reviews and noticed something that stood out: many customers had great things to say about Andy Suárez. So I asked for him directly — and it was the best decision. My purchase was not simple. I live almost five hours away, and the ... Read More

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Google - May 23, 2026

(Translated by Google) Buying a car usually comes with doubts, especially when you find a deal online that looks almost too good to be true. That was exactly my situation when I found a vehicle listed at West Kendall Toyota for an incredible price. My first reaction was skepticism. Before calling the dealership, I checked the Google reviews and noticed something that stood out: many customers had great things to say about Andy Suárez. So I asked for him directly — and it was the best decision. My purchase was not simple. I live almost five hours away, and the vehicle was not even in the showroom yet because it was still being prepared. I needed to trust the person before making the trip to Miami, and Andy earned that trust from the beginning. He was professional, transparent, patient, and very communicative. He kept me updated through every step, answered all my questions honestly, and never made me feel pressured. That meant a lot because I am usually skeptical when dealing with car sales people. When I finally traveled to Miami, the experience exceeded my expectations. The vehicle was exactly as described, the price was honored, and the entire team made the process smooth and pleasant. I also want to recognize Marco in Finance, who was excellent. Today, after purchasing the vehicle, I can honestly say I am extremely satisfied — not only with the car, but also with the peace of mind of knowing I worked with someone trustworthy. If you are considering buying from West Kendall Toyota, my recommendation is simple: ask for Andy Suárez. He has almost 20 years of experience at this dealership, and it shows. Andy is not just a salesperson; he is honest, professional, respectful, and a person of integrity. Highly recommended! Review in Spanish Buying a car usually comes with a lot of doubt, especially when you find a deal that seems too good to be true. That's exactly what happened to me with a vehicle I saw advertised at West Kendall Toyota. The price was so good that my first reaction was distrust. Before calling, I checked the dealer's reviews on Google Maps and noticed something that caught my attention: many customers spoke very highly of Andy Suárez. I decided to ask for him directly… and it was the best decision. My situation wasn't simple. I live almost five hours from the dealership, and the vehicle wasn't even in the showroom yet because it was being prepared. I needed to feel confident before making the trip, and Andy earned that trust from the very first moment. He was honest, professional, clear, and very communicative. He kept me informed every step of the way, explained everything transparently, and answered my questions without pressure. That made all the difference, because I'm quite skeptical of car salespeople. When I finally traveled to Miami, the experience exceeded my expectations. The car was exactly as described, the price was honored, the service was excellent, and the entire team made the process very pleasant. I also want to give a special mention to Marco in finance, who was outstanding. Today I am extremely satisfied, not only with the car, but also with the peace of mind of having done business with someone honest. If you're thinking of buying a Toyota at West Kendall, my recommendation is simple: ask for Andy Suarez. He has almost 20 years of experience at this dealership, and it shows. Andy isn't just a salesman; he's a person of integrity, serious, honest, and with strong values. Highly recommended! (Original) Buying a car usually comes with doubts, especially when you find a deal online that looks almost too good to be true. That was exactly my situation when I found a vehicle listed at West Kendall Toyota for an incredible price. My first reaction was skepticism. Before calling the dealership, I checked the Google reviews and noticed something that stood out: many customers had great things to say about Andy Suárez. So I asked for him directly — and it was the best decision. My purchase was not simple. I live almost five hours away, and the vehicle was not even in the showroom yet because it was still being prepared. I needed to trust the person before making the trip to Miami, and Andy earned that trust from the beginning. He was professional, transparent, patient, and very communicative. He kept me updated through every step, answered all my questions honestly, and never made me feel pressured. That meant a lot because I am usually skeptical when dealing with car salespeople. When I finally traveled to Miami, the experience exceeded my expectations. The vehicle was exactly as described, the price was honored, and the entire team made the process smooth and pleasant. I also want to recognize Marco in Finance, who was excellent. Today, after purchasing the vehicle, I can honestly say I am extremely satisfied — not only with the car, but also with the peace of mind of knowing I worked with someone trustworthy. If you are considering buying from West Kendall Toyota, my recommendation is simple: ask for Andy Suárez. He has almost 20 years of experience at this dealership, and it shows. Andy is not just a salesperson; he is honest, professional, respectful, and a person of integrity. Highly recommended! Review en español Comprar un carro normalmente viene con muchas dudas, especialmente cuando encuentras una oferta que parece demasiado buena para ser cierta. Eso fue exactamente lo que me pasó con un vehículo que vi publicado en West Kendall Toyota. El precio era tan bueno que mi primera reacción fue desconfiar. Antes de llamar, revisé los comentarios del dealer en Google Maps y noté algo que me llamó la atención: muchos clientes hablaban muy bien de Andy Suárez. Decidí preguntar por él directamente… y fue la mejor decisión. Mi caso no era sencillo. Vivo a casi cinco horas del dealer y el vehículo todavía no estaba en el showroom porque estaba siendo preparado. Necesitaba confiar antes de hacer el viaje, y Andy se ganó esa confianza desde el primer momento. Fue honesto, profesional, claro y muy comunicativo. Me mantuvo informado en cada etapa, explicó todo con transparencia y respondió mis preguntas sin presión. Eso hizo toda la diferencia, porque soy bastante escéptico con los vendedores de autos. Cuando finalmente viajé a Miami, la experiencia superó mis expectativas. El carro estaba tal como me informaron, el precio fue respetado, el trato fue excelente y todo el equipo hizo el proceso muy agradable. También quiero destacar a Marco en finanzas, quien fue excelente. Hoy estoy sumamente satisfecho, no solo con el carro, sino con la tranquilidad de haber hecho negocio con alguien honesto. Si estás pensando comprar en West Kendall Toyota, mi recomendación es simple: pregunta por Andy Suárez. Tiene casi 20 años de experiencia en este dealer, y se nota. Andy no es solo un vendedor; es una persona íntegra, seria, honesta y con valores. Altamente recomendado!!

(Translated by Google) Excellent service! I had to complete some GAP paperwork, and Saili Martinez helped me. She deserves 10 stars for customer service, kindness, and willingness to help! She's truly a role model, both as a worker and as a person, for her outstanding service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (Original) Servicio excelente tuve que hacer un trámites del GAP en el que me atendió SAILI MARTINEZ y la señorita se llevó 10 estrellas con atención al cliente, con su amabilidad y la voluntad de ayudar a un cliente !!! en verdad esta chica es un ejemplo a seguir como trabajadora y como ... Read More

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Google - May 21, 2026

(Translated by Google) Excellent service! I had to complete some GAP paperwork, and Saili Martinez helped me. She deserves 10 stars for customer service, kindness, and willingness to help! She's truly a role model, both as a worker and as a person, for her outstanding service. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (Original) Servicio excelente tuve que hacer un trámites del GAP en el que me atendió SAILI MARTINEZ y la señorita se llevó 10 estrellas con atención al cliente, con su amabilidad y la voluntad de ayudar a un cliente !!! en verdad esta chica es un ejemplo a seguir como trabajadora y como ser humano por su excelente atención ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Best ever , professional and fast I love West Kendall Toyota

I had a very good experience at the Toyota dealer. The customer service was excellent, and the staff was friendly and professional. They explained everything clearly and took good care of my car. The only downside was the labor pricing. It feels a little expensive because if you need 3 different services done on the car, they charge the labor fee separately each time — about $129 for each service. Other than that, the overall service was very good.

Service advisor Craig Koning was very respectful and professional. He advised of a longer waiting time than usual. There was an unexpected long line when I when to do my Toyota Camry maintenance service however the service was completed sooner than anticipated..

Zero complaints. Outstanding service from Roberto Prieto.

Great service

My wife and I were interested in buying a used truck from West Kendall and were directed to Andy Suarez. Our experience was overwhelmingly positive. Both with the dealership, and Andy himself. He was courteous, upfront, and we never felt any pressure to buy. West Kendall was the first dealership we visited, but after checking out a few more car lots we came back to Andy to buy that first truck. In making our decision the car quality was paramount, but the quality of service we received was a close second. I highly recommend checking out West Kendall Toyota and ... Read More

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Google - May 17, 2026

My wife and I were interested in buying a used truck from West Kendall and were directed to Andy Suarez. Our experience was overwhelmingly positive. Both with the dealership, and Andy himself. He was courteous, upfront, and we never felt any pressure to buy. West Kendall was the first dealership we visited, but after checking out a few more car lots we came back to Andy to buy that first truck. In making our decision the car quality was paramount, but the quality of service we received was a close second. I highly recommend checking out West Kendall Toyota and if you see Andy, give him a shout. P.S. We had a great time with Saul Uribe in the finance department too!

(Translated by Google) Good treatment and good service (Original) Buen trato y buen servicio