Customer Testimonials

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Google Aug 13, 2026

(Translated by Google) Good and friendly treatment. (Original) Buen y Cordial Trato.

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Google Aug 12, 2026

Great experience, Mauricio was very attentive and a great service adviser helped us with every question we had! Thank you!

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Google Aug 12, 2026

Always amazing service Joaquín is best service advisor

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Google Aug 10, 2026

I had a great experience purchasing a new Rav4 from West Kendall Toyota. Shout out to Andy Suarez who helped me through the process. He was always straightforward with his communication and never wasted my time. I came in once briefly to look at the showroom and by the second visit I was driving away with a new car having spent only a couple hours finalizing the deal. I would come here again the next time I'm looking to purchase a vehicle.

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Google Aug 8, 2026

Mauricio was very helpful. I would recommend him anytime.

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Google Aug 8, 2026

Toyota customer service treated me with honesty, respect, and professionalism. They are committed to providing reliable, high-quality automotive care while keeping you informed every step of the way. Thank you!

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Google Aug 8, 2026

(Translated by Google) Good service (Original) Buen servicio

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Google Aug 8, 2026

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Google Aug 6, 2026

Fast and brought the car right to me after maintenance.

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Google Aug 5, 2026

They did a warranty repair on my brother's car. Willing to do the reascher to save him money.

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Google Aug 4, 2026

Service person was professional and courteous.

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Google Aug 4, 2026

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Google Aug 4, 2026

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Google Aug 3, 2026

Great service department! The sales department is not the best!

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Google Jul 31, 2026

Very good service.

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Google Jul 30, 2026

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Google Jul 29, 2026

Alfonso And Vanessa were exceptional. The helped me with the service I needed and got me out in a timely manner.

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Google Jul 29, 2026

Good experience except for the waiting time

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Google Jul 26, 2026

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Google Jul 25, 2026

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Google Jul 24, 2026

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Google Jul 23, 2026

I can’t speak highly enough about Andy Suarez, the salesman, who put me in a NEW car! I went in looking for a used car, but we made such a good deal, I got a new car. Also, the sales assistant, Albani, was so wonderful as well. She demonstrated excellent customer service, and worked to solve issues quickly. The only reason I dropped a star, was because of the other reception staff in the sales and service departments. Andy and Albani provided five star service though!

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Google Jul 22, 2026

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Google Jul 21, 2026

My experience with your office was very nice and I never had any complaint.

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Google Jul 20, 2026

Awesome

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Google Jul 20, 2026

Wonderful service. Alfonso was very helpful

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Google Jul 20, 2026

Made appointment. Service writer and staff were very professional. Service was very thorough and quick. Had a good experience.

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Google Jul 19, 2026

(Translated by Google) Excellent (Original) Excelente

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Google Jul 18, 2026

My service advisor, Steven Padres, was responsive to my needs, gave me the assurance he could help, and when it was all said and done, the work was completed on time, on budget, and could not have been performed more professionally by all staff members involved. Keep in mind, I bring my Hyundai to this Toyota Service Center because they are that good, and they don’t nickel and dime you for more money. The service advisor makes all the difference for me … Steven Parades.

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Google Jul 18, 2026

(Translated by Google) Very professional, very happy with the service provided, thank you for everything, you are the best 🙏❤️ (Original) Muy profesionales a gusto con el servicio prestado gracias por todo son los mejores 🙏❤️

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Google Jul 18, 2026

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Google Jul 18, 2026

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Google Jul 18, 2026

(Translated by Google) Very fast and professional service 😁 (Original) Muy rápido y profesional el servicio 😁

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Google Jul 17, 2026

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Google Jul 16, 2026

Alfonso Robleto was very helpful and guided me step by step on what needed to be done to fix my car’s engine from overheating.

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Google Jul 16, 2026

Everything ok the reason for the 4 start is the waiting time for pick up .

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Google Jul 16, 2026

My service person , Steven, was friendly timely , accurate and wonderful.

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Google Jul 15, 2026

(Translated by Google) I am extremely grateful to Mr. Alfonso Robleto for how quickly he expedited the waiting process. It's clear he loves his job; this rating is directly for the very efficient service he provided. (Original) Súper agradecida con el Señor Alfonso Robleto con la manera de agilizar el proceso de espera. Se nota que ama su labor, esta puntuación es directamente al servicio que me brindó de manera muy eficaz

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Google Jul 15, 2026

Great service in general.

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Google Jul 15, 2026

I was there today 7/15/2026 assistant Alvaro Fajardo advised me about the maintenance . The mechanic worked in my Tacoma, and in general the service was very good. Thanks West Kendall Toyota staff

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Google Jul 14, 2026

(Translated by Google) Mauricio was excellent, the colleague who helped me was very quick. (Original) Excelente Mauricio el compañero que me atendio muy rápido

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Google Jul 14, 2026

(Translated by Google) Excellent service, efficiency and quality, good treatment and professionalism from Mr. Alfonso Robleto (Original) Excelente servicio , agilidad y calidad , buen trato y profesionalidad del Sr Alfonso Robleto

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Google Jul 14, 2026

efficient and I was kept informed throughout.

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Google Jul 13, 2026

Excellent and fast service thank goodness

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Google Jul 13, 2026

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Google Jul 13, 2026

(Translated by Google) Excellent (Original) Excelente

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Google Jul 13, 2026

Thanks Roberto Prieto. You are the best!!!

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Google Jul 12, 2026

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Google Jul 12, 2026

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Google Jul 12, 2026

Excellent service

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Google Jul 11, 2026

Thank you West Kendall Toyota Service. Excellent Customer Service. Thank you to my Service Agent Steven for providing me the best service.

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Google Jul 11, 2026

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Google Jul 11, 2026

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Google Jul 11, 2026

(Translated by Google) Spectacular service as always (Original) Un servicio espectacular como siempre

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Google Jul 11, 2026

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Google Jul 11, 2026

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Google Jul 10, 2026

The Toyota service team were very professional. All the work was done in a timely manner and I will definitely be bringing my car back to West Kendal Toyota for future repairs. Great 👍 job.

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Facebook Jul 10, 2026

My advisor explained everything to me and the urgency what needed to be done.

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Google Jul 9, 2026

The shop is clean. The staff is friendly and efficient. The waiting area is comfortable and well-maintained

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Google Jul 9, 2026

Excellent customer services

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Google Jul 9, 2026

Just to pick up a part purchased online

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Google Jul 8, 2026

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Google Jul 7, 2026

(Translated by Google) Excellent service (Original) Excelente servicio

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Google Jul 6, 2026

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Google Jul 6, 2026

Got our car here after visiting 6 Toyota dealerships.

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Google Jul 5, 2026

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Google Jul 3, 2026

Joshua was great! He clearly explained the issues with my car and gave me a discount. 😊

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Google Jul 3, 2026

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Google Jul 3, 2026

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Google Jul 3, 2026

No complaints great service and very detailed oriented. Will definitely come back!

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Google Jul 3, 2026

(Translated by Google) Everything was great. (Original) Todo muy bien

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Google Jul 2, 2026

(Translated by Google) Car maintenance (Original) Mtto al auto

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Google Jul 2, 2026

(Translated by Google) Justin Garcia provided excellent service and attention. (Original) Muy buena la atención y el servicio brindado x Justin Garcia

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Google Jul 2, 2026

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Google Jul 1, 2026

Great services

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Google Jul 1, 2026

Excellent service

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Google Jul 1, 2026

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Google Jul 1, 2026

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Google Jul 1, 2026

I recently purchased a Toyota Grand Highlander from West Kendall Toyota, and I had an outstanding experience thanks to Andy Suarez. He made the entire process incredibly quick, smooth, and stress-free. From the moment I arrived, he was knowledgeable, professional, and respectful of my time. There was no unnecessary back-and-forth—everything was handled efficiently, and he kept me informed throughout the transaction. If you're looking for a straightforward, hassle-free car buying experience, I highly recommend asking for Andy. He made what is often a long process feel easy, and I couldn't be happier with both the service and ... Read More

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Google Jul 1, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 29, 2026

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

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Google Jun 28, 2026

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

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Google Jun 28, 2026

Great service, fast and very nice staff!

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Google Jun 28, 2026

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

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Google Jun 27, 2026

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Google Jun 27, 2026

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

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Google Jun 27, 2026

Kelly took care of me and always pleasant, professional, and very transparent.

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Google Jun 27, 2026

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

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Google Jun 27, 2026

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Google Jun 27, 2026

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

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Google Jun 25, 2026

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Google Jun 25, 2026

Service Tech Enrique was very helpful and professional and made the process seamless.

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Google Jun 24, 2026

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

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Google Jun 24, 2026

Very Professional

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Google Jun 23, 2026

Best Toyota Dealership and service department.

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Google Jun 23, 2026

Excellent Service

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Google Jun 23, 2026

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Google Jun 23, 2026


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