Customer Testimonials

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Google Sep 17, 2024

I've been going here for many years for servicing of my car. I've always had a great experience. I've had the pleasure of being assisted by Mr. Craig, who has always helped my regarding all questions and service needs. All the other service advisors are also great and helpful. I've always looked forward to getting my vehicle serviced here!

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Google Sep 17, 2024

(Translated by Google) Excellent treatment and service (Original) Excelente trato, y servicio

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Google Sep 17, 2024

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Google Sep 17, 2024

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Google Sep 17, 2024

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Google Sep 16, 2024

It was good. Thank you.

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Google Sep 16, 2024

The service was quick and easy. They even sent me a video of the inspection of my vehicle. Love West Kendall Toyota.

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Google Sep 16, 2024

excellent service, took minimum 30 minutes for my oil change and tire rotation. Really impressed!!!

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Google Sep 15, 2024

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Google Sep 15, 2024

Good service

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Google Sep 15, 2024

(Translated by Google) Excellent services from the beginning of the appointment to the completion of the maintenance. (Original) Excelente servicios desde el principio de la cita hasta el completo del mantenimiento.

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Google Sep 15, 2024

I recently brought my Toyota in for service, and I had an outstanding experience with Enrique Alvarez. From start to finish, he was professional, knowledgeable, and attentive. He took the time to explain the service details, answered all my questions with patience, and ensured everything was handled efficiently. My car was ready on time, and the entire process was smooth. I highly recommend Enrique for anyone looking for top-notch service. Thank you for making the experience stress-free and enjoyable!"

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Google Sep 15, 2024

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Google Sep 15, 2024

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Google Sep 14, 2024

Great and fast service. Craig you are the best.

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Google Sep 14, 2024

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Google Sep 14, 2024

(Translated by Google) I always take my Corolla in for its oil change and am impressed with the service. On this occasion, Mr. ENRIQUE ALVAREZ assisted me and the team was very professional and clearly well trained. Not only did they do the oil change quickly and efficiently, but they also performed a complete evaluation of my car. They gave me important details about his condition, which gives me a lot of confidence. Excellent service that exceeded my expectations! How nice to find people like that! (Original) Siempre llevo mi Corolla para su cambio de aceite y quedo impresionada con ...

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Google Sep 14, 2024

Great and fast service .

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Google Sep 14, 2024

Thanks you Steven. You are not only a good salsa dancer but also a wonderful customer service representative.

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Google Sep 14, 2024

(Translated by Google) Excellent service and speed. Very grateful for the attention of Josué Santiago. (Original) Excelente servicio y rapidez. Muy agradecido con la atención de Josué Santiago.

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Google Sep 14, 2024

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Google Sep 13, 2024

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Google Sep 13, 2024

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Google Sep 13, 2024

(Translated by Google) Excellent service, fast and quality work Thank you (Original) Atención excelente, trabajo rápido y de calidad Gracias

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Google Sep 13, 2024

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Google Sep 12, 2024

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Google Sep 11, 2024

I went to west Kendall toyota, because my dash was telling me to service vehicle. This is my second time there, dealt with Glenn and I was in and out in about 10 minutes. Great People.

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Google Sep 11, 2024

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Google Sep 10, 2024

From sales to service all the way to the cafeteria hands down great service. I was greeted by very nice people ready to work! Daniel horsham took care of me in service, let me know everything that was going to happen to my car and explained the diagnosis in clear detail when it came time to decide what I would do. I was able to sit and work on my computer in some peace and quiet for about an hour and half while I enjoyed some coffee and snacks from the cafeteria. The lady’s at the cafeteria were super ...

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Google Sep 10, 2024

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Google Sep 10, 2024

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Google Sep 10, 2024

The service was quick, professional, and friendly.

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Google Sep 10, 2024

(Translated by Google) During my visit to the West Kendall Toyota Deler on September 7, I had very friendly and professional treatment from Alfonso Robleto Service Advisor 13095, in addition the work that was done to my vehicle was done in a quick time frame and with quality required (Original) En mi visita al Deler de West Kendall Toyota el 7 de Septiembre, tuve un trato muy amable y profesional por parte Alfonso Robleto Service Advisor 13095, además los trabajos que fueron hechos a mi vehículo se hicieron en un término de tiempo rápido y con la calidad requerida

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Google Sep 10, 2024

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Google Sep 10, 2024

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Google Sep 10, 2024

This was my first visit to this dealer and I am very satisfied with the service I received. My service advisor Alfaro was very helpful, professional and knowledgeable. I am very impressed with the service, attention and care I received from him and this dealer.

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Google Sep 10, 2024

(Translated by Google) Organization and professionalism (Original) Organización y profesionalismo

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Google Sep 10, 2024

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Google Sep 10, 2024

The process is a bit confusing for someone from out of town like myself. The problem was fixed. Seems like it took longer.

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Google Sep 9, 2024

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Google Sep 9, 2024

Very organized process. Fast and efficient. West Kendall Toyota shows respect for the customer’s time. Affable service people.

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Google Sep 9, 2024

Great service , very concerned about my problem with the vehicle, and problem resolved with nothing to worry about.

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Google Sep 8, 2024

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Google Sep 8, 2024

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Google Sep 8, 2024

Thanks to Sandy in financial for all the help! He was able to help us out so much and was so kind and patient.

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Google Sep 7, 2024

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Google Sep 7, 2024

I arrived at the Toyota Service center without an appointment. The attendant waved me in and quickly got me in contact with an agent. I had a huge nail in my right front tire. Toyota repaired and off I went. Excellent service

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Google Sep 7, 2024

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Google Sep 7, 2024

(Translated by Google) A very good service at the reception of the car to provide service, the agent is very friendly and cordial, perhaps the only detail to improve would be to make the wait more cordial with certain attentions such as a coffee or giving a detail or taking advantage of the possibility of future clients in family or friends by referral, even gifts of small details that leave the dealership always present in the customer's mind... success (Original) Una muy buena atención en la recepción del auto para hacer servicio el agente es muy amable ...

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Google Sep 6, 2024

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Google Sep 6, 2024

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Google Sep 6, 2024

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Google Sep 6, 2024

(Translated by Google) Excellent customer service (Original) Excelente servicio al cliente

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Google Sep 6, 2024

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Google Sep 6, 2024

My experience with West Kendall Toyota great. Took a while to find the issue with my car so they Uber me home and back before closing to receive my car. Josue Santiago was an amazing help, thanks for your patience!

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Google Sep 6, 2024

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Google Sep 5, 2024

Great and Fast, Daniel my service guy was on point. Thank you for a great experience...Rafa

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Google Sep 5, 2024

Excellent service every time I go

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Google Sep 5, 2024

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Google Sep 5, 2024

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Google Sep 5, 2024

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Google Sep 5, 2024

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Google Sep 5, 2024

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Google Sep 5, 2024

Great advisor and funny 🙂

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Google Sep 4, 2024

My service with Joaquin was good but very little information

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Google Sep 4, 2024

It was very fast and they were efficient and treated me with great care!!! Thank you guys for all your hard work you guys put in!!

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Google Sep 4, 2024

(Translated by Google) Excellent service!!!! (Original) Excelente el servicio!!!!

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Google Sep 3, 2024

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Google Sep 3, 2024

Very good service.

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Google Sep 2, 2024

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Google Sep 2, 2024

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Google Sep 2, 2024

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Google Sep 2, 2024

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Google Sep 1, 2024

The service was fast and the staff was very friendly. Special thanks to Noel for helping me solve my issue.

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Google Sep 1, 2024

I can’t express enough how happy I was treated in this dealership. Everyone was amazing and welcoming. I want to shout out sandy and Christopher because they were the most amazing and patient people around! 10/10

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Google Sep 1, 2024

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Google Sep 1, 2024

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Google Sep 1, 2024

The service advisor was actually very decent. Good attention to detail. Requested parts that were supposed to have been requested months ago. Hopefully this time was done properly.

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Google Sep 1, 2024

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Google Aug 31, 2024

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Google Aug 31, 2024

Great experience today at west kendall toyota. They completes the 10k mile servive on my tacoma in approximately 45 minutes and sent me a video explaining what they did. Very very happy with the service provided today.

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Google Aug 31, 2024

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Google Aug 31, 2024

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Google Aug 31, 2024

Jhan was very nice and attentive

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Google Aug 31, 2024

Great service. Daniel Horsham (Service Advisor) was kind and friendly. He was able to explain the problem clearly and helped get the job done. Thank you!

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Google Aug 30, 2024

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Google Aug 30, 2024

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Google Aug 29, 2024

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Google Aug 29, 2024

Ok

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Google Aug 29, 2024

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Google Aug 29, 2024

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Google Aug 28, 2024

Outstanding

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Google Aug 28, 2024

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Google Aug 28, 2024

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Google Aug 27, 2024

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Google Aug 27, 2024

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Google Aug 27, 2024

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Google Aug 27, 2024

DealerRater logo
DealerRater Apr 9, 2024

Kendall Toyota es el dealer de la familia.Todos mis carros me los he comprado en este lugar. El vendedor Ramon Romero me ayudó a encontrar el carro perfecto para mi. Terminé llevándome el Toyota bz4x 2024 y todavía estoy descubriendo cosas nuevas que el carro hace. Estoy encantado con la compra.

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DealerRater Aug 19, 2022

Amazing service - arrived at appointed time for my scheduled maintenance service. Service Advisor, Craig Koning, was attentive and very courteous. This is the second time he has been my Advisor and both times he has been amazing. Was out at the promised time (less than an hour from the time I arrived). Both the drop off and waiting areas are spotless. Highly recommend.

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